[email protected] Garage 401-602-0703
Union Station PVD Parking Union Station Parking · Providence Request a Spot
Get in Touch

Contact Union Station Parking.

Most answers are already on our FAQ: rates, payment, clearance, and how credentials work. If you still need us, here's the fastest way to reach the right person.

Contact

Email is fastest.

We answer email through the business day. Phone is best for something happening at the garage right now.

General

Parking, credentials, availability

New requests, QR credential help, vehicle changes, cancellations, and general questions about either location.

[email protected]
Billing

Invoices and payment

Questions about a monthly invoice, proration on your first month, late fees, or changing how you pay.

[email protected] [email protected]
Garage

On site right now

Your credential won't scan, the gate isn't reading, or you need help at the entrance.

401-602-0703
Office

Accounts and management

Account and management questions that aren't urgent and aren't about a specific invoice.

401-267-9797
Where to Send It

Who handles what.

Sending it to the right place the first time saves you a round trip.

I want a monthly spot
Use the Request a Spot form. We'll confirm availability at your preferred location.
My QR credential stopped working
[email protected] and we'll resend it. If you're at the entrance right now, call the garage.
I got a new car
[email protected]. Monthly accounts cover one registered vehicle, so tell us right away.
Question about my invoice
[email protected]. Include your account number.
I need to cancel
Email [email protected]. We require 30 days' written notice and will confirm your final billing date.
Will my vehicle fit?
Maximum clearance in the garage is 6 ft 10 in. Taller vehicles should ask us about the surface lot.
Access

When you can get in.

Your access window depends on the monthly plan you're on.

24/7 Access
Any time, any day

Scan in and out whenever you need to, including nights and weekends.

Business Hours Access
Mon-Fri, 6am-7pm

Built for weekday commuters. Access is limited to this window.

Access is by QR credential. We email it to you once your request is approved. Save it to your phone or print a copy for the vehicle, then scan it at the machine. There is no gate card or fob to pick up, so you don't need to visit an office to get started.
Locations

Two facilities in downtown Providence.

Both are a short walk from Union Station and the downtown core.

Entrance to the Union Station Plaza Garage on Memorial Boulevard
Covered Garage

Union Station Plaza Garage

5 Memorial Blvd
Providence, RI 02903

Covered and secure. Maximum clearance 6 ft 10 in.

Get directions →
Union Station surface parking lot with downtown Providence behind it
Surface Lot · Limited Availability

Union Station Parking Lot

30 Exchange Street
Providence, RI 02903

Open-air, no height restriction. Space is limited here.

Get directions →
By Mail

Sending a check.

Checks carry no added fee. Include your account number in the memo line.

Remit to

56 Exchange Terrace, Suite 100
Providence, RI 02903

Make checks payable to Union Station Plaza, LP if you park in the garage, or Union Station Parking, LLC if you park in the surface lot. Your invoice shows which one applies to your account.

Looking for a monthly spot?

Submit a request and we'll get back to you with availability and next steps.

Request a Spot